What You Will Learn This training combines technical, commercial, legal, and negotiation aspects of rate contracts, offering a 360-degree understanding. You will learn: Principles of Rate Contracts When and why Rate Contracts are used Framework Agreements vs Annual Rate Contracts Drafting and Structuring of Rate Contracts Price Indexing and Escalation Clauses Multi-Year Vendor Commitments Regulatory…
Course Curriculum Overview Module Key Topics Covered Introduction Basics of Procurement, Supply Chain Functions, and Procurement Types Procurement Process Requisition to Purchase Order Lifecycle, RFQs, and RFPs Strategic Sourcing Local vs Global Sourcing, Vendor Development, and Prequalification Supplier Evaluation Technical and Commercial Evaluation Techniques, Cost Analysis Documentation Purchase Orders, Service Contracts, NDAs, SLAs, and Tender…
🔹 Course Overview Order Fulfillment Cycle Order processing, pick-pack-ship, delivery tracking Real-time stock visibility and coordination with warehouse/distribution points Order accuracy metrics and OTIF (On-Time In-Full) performance After-Sale Support Management Warranty tracking, AMC handling, and service request lifecycle Installation, technical support dispatching, and field service coordination Handling replacements, refunds, and returns (RMA process) Customer Complaint…